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Body Shop Customer Testimonials

Customer Testimonials

We take pride in the attention to detail and care that we put into every interaction with our customers. Learn more about what some of our customers have to say by reading some of our customer's testimonials.

"I wanted to commend a job well done from the body shop at the Brian Bemis Collision Center. I was worried when my first new car had to go into the body shop because someone had carelessly done a number on my rear fender, I never thought my car would drive the same. Well I am so pleased with the way the car drives that I would like to thank the professionals in your body shop for doing such an outstanding job. Thank you so much!"

-Jeremy H. (DeKalb, IL)

"I wanted to drop a note and let you know what a great experience I recently had while getting my car repaired at the collision center. Keith Crabbe was wonderful. He went above and beyond what I had expected him to do. When I mentioned my car may have a recall, he took it upon himself and called over there to see if they could get my car in while he was waiting for parts. It was a pleasure to work with him and his customer service was refreshing in this day and age where that doesn't seem very important to many companies. I will recommend the Collision Center to anyone who needs repair." 

-Melissa B. (DeKalb, IL)

"I was very pleased with the initial response by the collision center.  The team was prompt in retrieving the car after the accident (I hit a deer) and getting it towed and taking care of all the insurance stuff with Allstate." 

-Bill (Sycamore, IL)

"My husband and I would like to express our sincere appreciation of the excellent, well above average work that was recently completed on my Avalon. My husband was skeptical that the car could be returned to its original condition but he was extremely impressed. I think it looks better than when it was hit by the deer! Please extend our thanks to everyone that worked on the car- even the individual who did the detailing on the inside of the car. We will definitely recommend your services to others."

-Ann F. (Hinckley, IL)

"Dear Good Neighbors and Helpful Friends:

THANK YOU ALL, GENUINELY for your professionalism, and your compassion. You helped me to easily get back on the road after (almost missing) hitting a huge, python of undulating truck retread that shot out of the back of the SUV in front of me on Rt. 88 on June 25, 2007.

Keith Krabbe at Brian Bemis answered my call, listened to my calmer recounting of the incident, and advised me to bring the car in to see if it was advisable to continue driving it. I appreciated your reassuring concern for my safety and for the wellbeing of my car. I was met by Tom Cousar, who did an immediate, in the parking lot, inspection of the underside of my car. He told me it would be okay to drive for a while, and he easily set me up for an appointment to get my car fixed. Your calming, personable, and professional handling of my assessment and repair scheduling was so very reassuring and appreciated.

I am now back on the road with my Honda Civic Hybrid. I'm amazed at what caring folks in teamwork can accomplish to help their clients. You have shown me the best of what is possible in service. THANK YOU!"

-Donna G. (DeKalb, IL)

"Just a short note to thank you and your Body Shop personnel (Keith Krabbe, Body Shop Manager) for a job well done. I had a minor accident and your staff handled the issue in a timely fashion and did a great job."

-John C. (DeKalb, IL)

"I have recently had an opportunity to interface with your service personnel as a result of an accident and resultant damage to my Honda Pilot.  We did not purchase this car from you but had it towed to your facilities.  We recently moved to this area and had no experience with your company.

The friendliness and interest given to us by your personnel in this difficult situation surprised us.  The compassionate efforts by your service and body shop personnel, allowed us to go on our vacation that had been planned for months.

I can see your company is growing and we will put you at the top of our next purchase."

-Elaine & Dennis (Genoa, IL)

Contact us today!

Hours

  • Monday 7:30am - 5:00pm
  • Tuesday 7:30am - 5:00pm
  • Wednesday 7:30am - 5:00pm
  • Thursday 7:30am - 5:00pm
  • Friday 7:30am - 5:00pm
  • Saturday 8:00am - 12:00pm
  • Sunday Closed

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